1、June 3,2025Copyright 2025 Coresight Research.All rights reserved.Sponsored byThe Agentic AI Playbook:How to Redefine Retail with Intelligent AutonomyExecutive SummaryCoresight Research AnalysisAgentic AI(artificial intelligence)systems are capable of solving complex problems and taking action both a

2、s directed by humans and autonomously,and can even work and communicate with other AI agents.Retail is a highly competitive industry,and retailers that embrace AI,including AI agents,will have an advantage in 2025 and beyond.This Playbook is a comprehensive guide for companies searching for the righ

3、t approach to adopting agentic AI and seizing the benefits of this new technology.2.TechnologyAn Option for Every Company,from Pre-Built Platforms to In-House Development There are four main pathways for agentic AI development,ranging from code-based development done in-house to complete enterprise

4、applications and targeted startup offerings.1.StrategyCost Is a Topmost Concern When DecidingWhether or Not to Implement Agentic AI Retailers need to analyze whether agentic AI technology fits their goals and brings an acceptable return on investment(ROI),as well as whether the implementation costs

5、are manageable.3.OperationsA Structured Approach Is Required,as Is Human Oversight Implementing agentic AI in a corporate environment requires a structured approach with clear milestones and success metrics.Execution should be incremental,starting with manageable pilots to validate performance and m

6、inimize risk.5.EthicsGreater Power Requires Greater Oversight Autonomous agentic AI systems require greater oversight than pure GenAI(generative AI)platforms,especially when they are connected to company systems or machines and processes in the physical world.4.Risk and ResilienceAgentic AI Systems