1、What Is Agentic AI?A Guide for Insurance Leaders 2025 Roots Automationroots.aiSET GOALSPLAN ACTIONSADAPTCOLLABORATECLAIMSUNDERWRITINGPOLICY SERVICINGWhat Is Agentic AI?A Guide for Insurance Leaders2Understanding Agentic AIAgentic AI in Insurance OperationsBenefits of Agentic AI for InsurersKey Chall
2、enges and ConsiderationsAgentic AI Governance and Best PracticesFuture Outlook for Agentic AI in Insurance040706091011Table of ContentsWhat Is Agentic AI?A Guide for Insurance Leaders3Artificial intelligence(AI)has rapidly evolved from a promising technology to a business necessity in the insurance
3、sector.Early AI applications focused on automating repetitive tasks,such as data entry and document processing,delivering incremental efficiency gains.Today,as insurers face rising customer expectations,complex regulatory demands,and mounting competition,the need for more sophisticated,autonomous so
4、lutions has emerged.Agentic AI represents the next frontier in insurance technology.Unlike traditional AI tools that require human direction for each task,agentic AI systems can independently plan,execute,and adapt to achieve business goals.This guide explores agentic AIwhat it is,how it differs fro
5、m earlier AI approaches,and why it is poised to transform underwriting,claims management,and policy servicing across the insurance industry.What Is Agentic AI?A Guide for Insurance Leaders4Understanding Agentic AISET GOALSAGENTIC WORKFLOWPLAN ACTIONSADAPTCOLLABORATENEW INFORMATION/CHANGING CONDITION
6、SUSER QUERYDefining Agentic AI:What Sets It Apart?Set goals and plan actions based on business objectives.Adapt dynamically to new information or changing conditions.Collaborate with humans and other systems to solve complex problems.This level of autonomy distinguishes agentic AI from earlier forms