1、Fostering the digital transformation of small businesses A white paper to inspire actionStreet address:ITC 54-56,rue de Montbrillant 1202 Geneva,SwitzerlandPostal address:ITC Palais des Nations 1211 Geneva 10,Switzerland Telephone:+41-22 730 0111Fax:+41-22 733 4439E-mail:itcregintracen.orgInternet:h
2、ttp:/www.intracen.orgThe International Trade Centre(ITC)is the joint agency of the World Trade Organization and the United Nations.International Trade Centre 2025Fostering the Digital Transformation of Small BusinessesA white paper to inspire actionFOSTERING THE DIGITAL TRANSFORMATION OF SMALL BUSIN
3、ESSESiiAbout the paperDigital transformation is essential for small businesses to boost productivity,access new markets and stay competitive.Yet,many firms struggle to adopt digital tools due to their countrys low level of digital readiness.Prepared for the ITC Global SME Ministerial,this paper iden
4、tifies three critical areas where targeted policies can accelerate the digitalization of small and medium-sized enterprises(SMEs):making technology more affordable,closing the digital skills gap and creating supportive regulatory frameworks.By presenting best practices from around the world,it offer
5、s actionable insights for policymakers to support digital transformation adapted to national contexts and SME needs.DisclaimerThis paper draws on independent research by the International Trade Organization(ITC),publicly available information and good practices shared by participating governments.Th
6、e contents do not represent official outcomes of the ministerial nor are they endorsed by participating governments.The objective of this paper is to inspire discussion by presenting a set of policy actions that governments can consider and adapt to their national contexts.AcknowledgementsThe ITC Re