电信行业论坛：智能电信：效率、收入增长、影响赞助方：Tredence.pdf

1、Telecom ForumInspire.Connect.Transform.Complete Your SurveysYou will receive a survey for each session attendedOpen the Databricks Events app and select“My Surveys”from the menuSurveys can also be submitted in the Attendee Portal2Your feedback has a direct impact on Data+AI Summit contentNevash Pill

2、ay,Global Head of Telecom IndustryDatabricksWelcomeThank you to our session sponsors!Enhance CX to Drive GrowthService DeliveryConsumer Customer ExperienceBe More EfficientProtect the Telecom&CustomersSMB&Enterprise Customer ExperienceTelecom Data Intelligence Outcome MapWhere Data Intelligence meet

3、s Real Business OutcomesNetwork OperationsField OperationsCybersecurityFraud PreventionRegulatory ComplianceSee it in action at the Industry Demo LoungeProtect the Network,reduce threats&riskNetwork OperationsRegulatory ComplianceFraud PreventionConsumer Customer ExperienceEnterprise ExperiencePredi

4、ctive Scripts contact center-first point resolutionChurn Prediction and customer retentionIntelligent Bill AnalysisCustomer OnboardingContract BuyoutHyper Personalized Offers/Campaign DevelopmentOptimize&Automate OperationsEnhance CX to drive revenuePricing/quoting of new connections(Frontier broadb

5、and)Processing of Moves,Adds and ChangesOrder tracking,orchestration and updatesProactive Offers for SMB customers Billing auditsChurn ForecastingRevenue AssuranceWholesale-DisconnectsFraud detectionAutonomous monitoring for Denial of Service and Robo-callingBrute force attacksBot detectionSim swap

6、preventionNetwork/service performance monitoringAnomaly detectionPredictive demand changesSLA/managed network reportingNetwork SlicingCapacity tracking w/proactive offersFiber footprint updates with AIAsset ManagementMonetize network data and assetsData Privacy Compliance:GDPR/CCPA complianceNetwork