建立实践社区：创建信息管理运动.pdf

1、Building Communities of PracticeCREATING AN INFORMATION MANAGEMENT MOVEMENTAgendaWhats a Community of Practice?How to Start a Community of PracticeHow to Support and Sustain Communities of PracticeWhat is a Community of Practice?“Communities of practice are groups of people who share a concern or a

2、passion for something they do and learn how to do it better as they interact regularly.”-Etienne and Beverly Wenger-TraynerIntroduction to communities of practice,2015Examples of Communities of PracticeAIIM!(And other professional associations)Hobbyist groupsVideo game support communitiesTechnology

3、user groupsImage sources:MMO Champion,WarcraftPThe Elements of a Community of PracticeDomain:A shared interestCommunity:A group of individuals that fosters interaction,engagement,and relationshipsPractice:A shared set of resources,stories,tools,etc.Another Model of Communities of PracticeWorkRelatio

4、nshipsCo-learningInnovationSustainabilityNew ways of working togetherSource:https:/ of Communities of PracticeMake tacit knowledge explicitShare lessons learned and horror storiesDecrease the learning curve for new employeesReduce rework and“reinventing the wheel”Spark new ideas and approachesIdenti

5、fy issues to be raised to the Center of Excellence or managementAgendaWhats a Community of Practice?How to Start a Community of PracticeHow to Support and Sustain Communities of PracticeDoes a Community of Practice Already Exist?Informal communities of practice are very commonLunchtime or happy hour

6、 meetingsSlack or Teams channels etc.It Starts with Management SupportSupport for the concept of a CoPUnderstanding of the need for a CoP for a particular domainUnderstanding of the need for ongoing supportGain management support by outlining the benefits!Identify the DomainWhat is the area of focus