1、October 21-24,2024Mandalay Bay Convention CenterLas Vegas,NevadaSession Code:3883NaotarohNaotaroh MugikuraMugikura,Vice President,Mi Digital ServicesKeiichi KawanoKeiichi Kawano,Director,MI Digital ServicesKohhei NomuraKohhei Nomura,Principal Client Engineering Solution Architect,IBM JapanRevolution
2、izing IT with Generative AI:Showcasing Mizuho Banks Leading Edge in IT Operations#IBMTechXchange2Session AgendaIBM TechXchange|2024 IBM Corporation010203Business challengesSolution and Architectural DecisionsLessons Learned“How to adapt Generative AI in Banking usecase”#IBMTechXchange3Session Agenda
3、IBM TechXchange|2024 IBM Corporation010203Business challengesSolution and Architectural DecisionsLessons Learned#IBMTechXchange1.8M70%24MIndividual CustomersComprehensive Securities AccountsCoverage of Listed Companies in Japan4IBM TechXchange|2024 IBM CorporationBackgroundMizuho Financial Group-Miz
4、uho Bank-Mizuho Trust Bank-Mizuho Securities-Asset Management One-Mizuho Research&Technologies MIDS(Mizuho Ibm Digital Services)-JV-Our mission is.to fundamentally reform our operational services,and to create an operational model that is the best practice in the Japanese financial industry with sta
5、ble system operation as the main premise.https:/risk.lexisnexis.co.jp/insights-resources/article/bank-rankings-top-banks-in-the-world#IBMTechXchange5IBM TechXchange|2024 IBM CorporationIT Services is.And Our Mission is.IT Services=SYSTEMS+OperationsMachines+HumansMachines+HumansAIsChemical ReactionC
6、atalyst.IBM#IBMTechXchange6IBM TechXchange|2024 IBM CorporationBusiness overview and operation platform development status202320242025202220212020COVID-19 Legacy system/black box Shortage of IT human resources:Approximately 430,000 people There will be a lack of maintenance and operation personnel,a