1、October 21-24,2024Mandalay Bay Convention CenterLas Vegas,Nevada2513Digital Content Monetization SaaS Platform on IBM CloudRamkrishna ChatterjeeHappiest Minds Technologies,Enterprise and Digital Platform ArchitectDeepak RaiIBM,Brand Technical SpecialistDigital Content Monetization SaaS Platform on I
2、BM Cloud#IBMTechXchangeDigital Content Monetization SaaS Platform on IBM Cloud2IBM TechXchange|2024 IBM CorporationOctober 21-24,2024Mandalay Bay Convention CenterLas Vegas,NevadaOctober 21-24,2024Mandalay Bay Convention CenterLas Vegas,NevadaOctober 21-24,2024Mandalay Bay Convention CenterLas Vegas
3、,NevadaDCM CX Hub Overview5IBM TechXchange|2024 IBM Corporation#IBMTechXchangeOctober 21-24,2024Mandalay Bay Convention CenterLas Vegas,NevadaDCM CX Hub-Offerings 6IBM TechXchange|2024 IBM Corporation#IBMTechXchangeOctober 21-24,2024Mandalay Bay Convention CenterLas Vegas,NevadaDCM Hub Value Proposi
4、tionLaunching new digital business productsEnhance and enable customer retention through complete digital customer experienceContent authoring workflowCross sell and up sell through digital engagementInsights and analyticsCo-creating new digital business productsContent monetization opportunityCost
5、optimization through SaaS offeringCapture instant feedback and take immediate actionEase of system integrationsFor Enterprises(You)For Enterprises(You)For Your CustomersFor Your CustomersUnified experienceSmooth customer service and supportDigital interactions/Digital features&System integrationsEas
6、e of business operationsInsights and analyticsImproved processes,Without impacting your current systemsImproved processes,Without impacting your current systems7IBM TechXchange|2024 IBM Corporation#IBMTechXchangeOctober 21-24,2024Mandalay Bay Convention CenterLas Vegas,NevadaDCM Content Digitization