1、2024 FranceConsumer Fraud Impact ReportTo truly improve fraud prevention,banks must understand these complex views.Our new eBook provides key insights into how consumers think about their ability to prevent fraud,their banks efforts,and who should take responsibility for fraud losses.The research al

2、so explores differences by gender,age,income,and more.2024 France Consumer Fraud Impact Report02Executive SummaryTo improve fraud prevention,banks need to first understand how their customers view fraud risks.Our research shows that consumers have mixed feelings about fraud,banking,technology,and wh

3、o should be responsible for fraud losses.Feedzai surveyed 1,000 French adults about their experiences with fraud,confidence in their banks fraud prevention,and opinions on responsibility for losses.The purpose of this report is to evaluate and understand French consumers experiences with fraud and f

4、inancial crime and how these experiences impact their relationships with their banking organization.While most prefer traditional banks,they are also comfortable with modern banking technology.One type of fraud stands out as the most feared,even though only a few have experienced it.Many are confide

5、nt they can detect and avoid fraud,but most have encountered it.Consumers also have different opinions on who should bear the cost of fraud.Many are satisfied with their banks response but are open to additional security steps,even sharing personal data to help prevent fraud.032024 France Consumer F

6、raud Impact ReportKeyFindingsInclude:of consumers usetraditional banksas their mainfinancial institution92%57%haveexperienced fraud are confidentthey can identify and avoid it77%would accept two or more extra steps to secure theirtransactions68%69%fearidentity thefthave experienced it4%want their ba