弘陽地產：二零二四年環境、社會及管治報告.pdf

1、ENVIRONMENTAL,SOCIALAND GOVERNANCE REPORT2024環境、社會及管治報告ABOUT THE REPORT關於本報告03CHAIRMANS SPEECH董事長致辭05ABOUT REDSUN PROPERTIES關於弘陽地產08Company Profile公司簡介08Awards and Accolades獎項榮譽13GOVERNANCE OF SUSTAINABLE DEVELOPMENT可持續發展管治15Strategy of Sustainable Development可持續發展策略15ESG Governance SystemESG管治體系18S

2、takeholder Communication利益相關方溝通20ESG Significant IssuesESG重大性議題24CORPORATE GOVERNANCE企業管治26Risk Management風險管理27Ethical Compliance and Anti-Corruption道德合規與反腐倡廉30Intellectual Property Protection知識產權維護35OUTSTANDING CRAFTSMANSHIP匠心卓越36Product Enhancements產品提升36Quality Services品質服務42Quality management s

3、ystem質量管理體系42Quality culture construction質量文化建設47Customer Equity客戶權益48Customer service system客戶服務體系48Public opinion management社會輿情管理50Customer satisfaction management客戶滿意度管理52Customer well-being客戶福祉55Customer privacy protection客戶隱私保護56GREEN OPERATION綠色經營58Environmental Governance環境治理58Environmental

4、management system環境管理體系58Environmental objectives環境目標59Addressing Climate Change應對氣候變化60Ecological Building生態建築65Green design綠色設計65Green certification綠色認證67Ecological Construction生態施工70Low-carbon Operations低碳運營74Green business綠色商業74Green office綠色辦公76Green culture綠色文化77CONTENTS目 錄TALENTS-CENTRIC廣開才路8

5、2Gathering Employee聚力員工82Talent attraction人才吸引82Talent management人才管理84Compensation and Benefits薪酬福利86Employee Care員工關愛88Employee communication員工溝通88Employee assistance員工幫扶91Women care女性關懷92Team building activities團建活動92Employee Development員工培養97Training enhancement培訓提升97Promotion mechanism晉升機制101He

6、alth and Safety健康與安全103Safe production安全生產103Occupational health職業健康105PARTNER COLLABORATION夥伴協作107Supplier Management供應商管理107Communication Alliance交流聯盟114Social Responsibility社會責任116Public welfare undertakings社會公益事業116Highlights of public welfare activities亮點公益活動117Appendix 1:Contents Index of Envi