弘陽服務：二零二四年環境、社會及管治報告.pdf

1、（於開曼群島註冊成立的有限公司）Stock Code 股份代號：1971ENVIRONMENTAL,SOCIALAND GOVERNANCE REPORT環境、社會及管治報告2O24ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT環境、社會及管治報告001弘陽服務集團有限公司 2024年環境、社會及管治報告CONTENTS目錄ABOUT THIS REPORT關於本報告3CHAIRMANS SPEECH董事長致辭5ABOUT US關於我們8Company Profile公司簡介8Awards and Honors獎項榮譽12STRENGTHENING COR

2、PORATE GOVERNANCE加強公司治理13ESG Governance StructureESG管治架構13Stakeholder Communication利益相關方溝通17Significant Issues重大性議題20Healthy Operation健康經營22DELIVER EXCEPTIONAL SERVICE提供卓越服務30Quality Services品質服務30Safety Operations安全運營39Safety Management安全管理39Safety Training安全培訓43Customer Communication客戶溝通45Communic

3、ation Channels溝通渠道46Customer Satisfaction客戶滿意度49Technological Innovation科技創新52BUILDING A GREEN FUTURE共築綠色未來56Green Culture綠色文化56Green Office綠色辦公56Environmental Activities環保活動57Green Management綠色管理59Green Practice綠色踐行61Addressing Climate Change應對氣候變化61Environmental Objectives環境目標71Energy Management能源

4、管理71Water Resources Management水資源管理72Waste Management廢棄物管理73OVERVIEW OF ENVIRONMENTAL PERFORMANCE環境績效總覽74002Redsun Services Group Limited Environmental,Social and Governance Report 2024ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORT環境、社會及管治報告ATTRACTING TALENT吸納人才76Employee Employment員工僱傭77Compliant Emplo

5、yment合規僱傭77Remuneration and Benefits薪酬福利80Promotion and Development晉陞發展81Employee Development員工培養82Promotion Mechanism晉陞機制85Employee Retention員工保留86Employee Care員工關懷88Employee Communication員工溝通88Employee Activity員工活動89Health And Safety健康安全92Occupational Health and Safety職業健康安全94DRIVE WIN-WIN COOPERA

6、TION帶動合作共贏96Supply Responsibility供應責任96Supplier Communication供應商溝通99Supplier Training供應商培訓101Win-Win Cooperation合作共贏102Joint Construction Through the Cooperation between Redsun Services and the Government政企共建102Industry Development行業發展104Community Contribution社區貢獻105APPENDIX 1:CONTENTS INDEX OF ENVI