1、 Executive Briefing DIGITAL TWINS:ACCELERATING PROGRESS TOWARDS AUTONOMOUS NETWORKS Trusted intelligence is crucial for operators in progressing to Level 4+autonomous networks.This research explores the role of digital twins,agentic AI and operator knowledge in achieving trusted intelligence.Network
2、 Innovation Jonas Topp-Mugglestone,Consultant|jonas.topp- Kuba Smolorz,Senior Consultant|February 2025 Kindly supported by:DIGITAL TWINS:ACCELERATING PROGRESS TOWARDS AUTONOMOUS NETWORKS|FEBRUARY 2025 STL Partners EXECUTIVE BRIEFING 2 Executive summary To bridge the gap between todays level of netwo
3、rk automation(with most operators currently between Levels 2 and 3)and Level 4 and 5 autonomous networks1,operators must integrate trusted intelligence into their network operations.This means implementing intelligence solutions,such as AI,generative AI(GenAI)and particularly AI agents,in a way that
4、 ensures complete accuracy,reliability and optimisation,ultimately earning operators trust to take over network operations.To reach full autonomy,trust in AI for telco operations is non-negotiable.As AI assumes partial or full control of tasks,including mission-critical operations once handled by hi
5、ghly skilled employees,operators must have absolute confidence in AI-driven decisions.This will require overcoming both real and perceived risks of using AI such as large language model(LLM)hallucinations,unintended consequences of automated decisions and security risks.Figure 1:Trusted intelligence
6、,underpinned by operator knowledge,bridges the gap from Level 2 to Level 4+autonomous networks Source:STL Partners While advancing AI capabilities is crucial,an often overlooked challenge is building this trust in AI.Operators should,therefore,focus on two key improvements:Developing and harnessing