笛卡尔：2024年度到户配送可持续发展报告：环境意识与经济压力下的消费者行为选择（英文版）（16页）.pdf

1、Home Delivery Sustainability:The Environmentally Conscious Consumer Under PressureDescartes 3rd Annual Home Delivery Sustainability Study The Descartes Systems Group Inc.|2024 Home Delivery Sustainability Report22The Descartes Systems Group Inc.|2024 Home Delivery Sustainability ReportIntroductionEv

2、en amidst global economic uncertainty,ecommerce continues to thrive.Descartes 2024 consumer sentiment study of ecommerce home delivery,Online Buying Grows,But Too Many Consumers Still Experiencing Delivery Woes,revealed that consumers in every demographic are increasing the volume and frequency of t

3、heir online purchases,with 39%of respondents making more ecommerce purchases in the surveyed period in 2024 compared to 2023.But what role does the environment play in those purchase and delivery decisions?How motivated are consumers to reduce their carbon footprint through sustainable products and

4、eco-friendly home delivery options?What impact are inflation and other economic factors having on consumers delivery preferences and behavior?With these questions in mind,Descartes and SAPIO Research conducted the third annual home delivery sustainability survey of 8,000 consumers across the U.S.,Ca

5、nada,and nine European countries to gain an understanding of the intersection of the environment,last mile delivery,and consumer buying behavior in 2024.Source:Descartes/SAPIO Research99%are open to doing more to reduce their environmental impact89%felt their willingness to pay more for sustainable

6、delivery was impacted by the current economic situation57%of respondents are quite/very interested in sustainable home delivery services37%believe convenience and environmental impact are equally important56%of 18-34-year-olds reduced online shopping this past year due to environmental concerns33The