1、Powering automation with agentsPowering automation with agentsThis report will provide leaders,automation and AI practitioners with a balanced view into the world of APA,highlighting its applications and benefits and offering practical guidance on aspects of governance.3|PwC Powering automation with

2、 agentsThroughout human history,there have been various turning points that have reshaped the world around us.Just like the Industrial Revolution and the Information Age permanently changed the way the world works,we find ourselves pivoting into an age that can transform our future.This is the dawn

3、of a new era and a novel approach to automation called agentic powered automation(APA).This innovation is all set to transform industries and revolutionise the future of work as it will lead to the deployment of intelligent agents alongside the human workforce.The transformative power of these digit

4、al workers comes from their ability to understand their environment and make autonomous decisions,with minimal human supervision.This enables them to not only handle routine rule-based tasks,but also learn,adapt and make complex decisions easily.At the same time,they have the ability to offer human-

5、like responses,thus bringing greater efficiency to existing processes.Given the current economic and other significant challenges that modern organisations are faced with,there is a heightened need for efficiency and sustainable growth.Hence,these artificial intelligence(AI)agents are emerging as ca

6、talysts of change since they leverage large language models(LLMs)that give them the unique ability to gain contextual understanding and offer better solutions.The Government of Indias strategy highlights the shift towards AI,with its plan for developing its own graphics processing unit(GPU),building