1、H&M GroupAnnual and Sustainability Report 2022How we reportThis pdf document contains H&M Groups annual and sustainability report.It includes comments from our CEO and a description of our business,followed by our legal annual report.See our corporate governance report on pages 55-72,the administrat
2、ion report including the statutory sustainability report on pages 73-107,and the financial reports on pages 108-140.Our annual and sustainability report complies with the applicable Swedish and EU legislation as well as the International Financial Reporting Standards(IFRS)adopted by the EU.External
3、frameworks in this report include the Task Force on Climate-Related Financial Disclosure(TCFD),which can be found as a part of the administration report on pages 103-107.We complement our annual and sustainability report with the sustainability disclosure,which provides additional detailed informati
4、on on our sustainability strategy,policies,goals,programmes and performance data.The sustainability disclosure complies with external reporting frameworks such as the Global Reporting Initiative(GRI)and the UN Guiding Principles Reporting Framework.ContentsSome words and phrases used in this report.
5、4CEO letterCEO letter.6H&M Group at a glanceH&M Group at a glance.11Key figures.12Sales and stores per region.13Highlights 2022.14Our overall business idea.16Our culture and values.18Customer in focusFashion and design.21Our brands and business ventures.24Our omni-model.30 Circular customer journeys
6、.31 Stores.32 Online.33 Initiatives for an improved customer experience.34Demand-driven supply chainCustomer demand-driven production .37Towards recycled,regenerative and responsibly sourced materials.40Reducing greenhouse gas emissions.42Fair jobs and positive social impacts.43Logistics and distrib