1、The 3Ps of Building Digital Civic ServicesBuilding the culture and tools for velocity of innovationMurali Mallina,CTO SoftramsQuickQuick PolPoll lAboutAbout CTO,Softrams Founder&CEO,Teaching For Good Building software and teams for 24 years Telecom,Supply Chain,EdTech,Healthcare and Civic Services L
2、inkedIn:/mkmurali Twitter:mkmurali3Ps3Ps1.People 2.Platforms and 3.Processes.You need all 3Ps.The order of those 3Ps matter.In fact,the order defines what kind of a team you build.Single Team:What do we need for Iteration N+Single Team:What do we need for Iteration N+1 1Multiple Teams:What do we nee
3、d for Iteration N+Multiple Teams:What do we need for Iteration N+1 1TheThe ThreeThree KnobsKnobsPeople Platforms ProcessesPeople Platforms Processes Focus on Talent and Creativity:Prioritizing people first emphasizes talent development,creativity,and individual empowerment.It fosters a culture where
4、 team members feel valued and are encouraged to take initiative and innovate.Adaptive and Resilient Teams:Teams are likely to be more adaptable and resilient to change because they rely on the strength and flexibility of their members.Platforms People ProcessesPlatforms People Processes Focus on Tec
5、hnology and Scalability:Prioritizing platforms puts technology and tools at the forefront of innovation.This approach is effective in building a strong technical foundation that enables teams to develop,test,and deploy quickly and efficiently.Highly Efficient and Scalable:Teams are built to leverage
6、 technology to its fullest,making them highly efficient and scalable.This is particularly beneficial for organizations looking to grow rapidly or handle large-scale projects.Processes People Platforms Processes People Platforms Focus on Efficiency and Predictability:Prioritizing processes aims at ma