Robinhood Markets Inc. (HOOD) 2020年CSR报告「NASDAQ」.pdf

1、Environmental Social and Governance2020Environmental Footprint33Robinhood ESG ReportTable of ContentsTable of ContentsInvesting in Our Talent2104Growth,Motivation,Retention24A Letter from the CEO05Business Overview11Living Our Values1203Education&Support 15Transparency,Privacy&Security18Our Mission&

2、Values09Our ESG Priorities06Inclusion,Equity&Belonging26Governing Responsibly2705Introduction0301About Robinhood0802Access&Inclusion13Customer Commitments17Attracting Talent22Ethics&Compliance28Operating Sustainably 3206Introduction1/6Robinhood ESG Report3Robinhood ESG ReportOur mission is to democr

3、atize finance for all.42020 was a year that taught us all a lot about ourselves,our communities and the world.As global uncertainty continues,we believe our mission to democratize finance for all has never been more important.We created our first ESG report to provide deeper transparency into what w

4、e stand for,our impact on the world,the progress we made and what were prioritizing.This past year,we focused on strengthening the foundations of our business so that we can continue to deliver for our customers for the long term.We grew our customer support team by 3x and continue to scale to ensur

5、e were there for our customers.We focused on supporting our employees through the pandemic and hired our first Vice President of Inclusion,Equity&Belonging(IEB)to expand our IEB strategic initiatives.We hired our first Chief Security Officer to ensure we protect our systems and customers.We prioriti

6、zed establishing a culture of integrity in how we do business,so our Board of Directors now includes five independent directors.Were excited to add more members in the coming months.And we took our first steps to begin focusing on our environmental impact by completing our first carbon footprint.Wer