Salesforce（CRM）2018年CSR报告「NYSE」.pdf

1、2CONTENTSCONTENTSINTRODUCTION4 LETTER FROM CEO MARC BENIOFF4 CALL TO ACTION FROM SUZANNE DIBIANCA5 ABOUT SALESFORCE6 DOING GOOD AND DOING WELL7SALESFORCE CULTURE8 THE SALESFORCE OHANA9 TALENT DEVELOPMENT10OPERATING WITH INTEGRITY11 GOVERNANCE12 BUSINESS INTEGRITY12 TRUST AND SECURITY13 CIVIC ENGAGEM

2、ENT14 HEALTH AND SAFETY15 SUPPLY CHAIN RESPONSIBILITY15PROTECTING OUR PLANET16 THE ENVIRONMENT IS A KEY STAKEHOLDER17 GLOBAL LEADERSHIP18 COMMITMENT TO CLEAN AND RENEWABLE ENERGY19 OPERATING AS A NET-ZERO GREENHOUSE GAS EMISSIONS COMPANY21 ANNUAL EMISSIONS23FY18GLOBALELECTRICITYMIX25 SUSTAINABLE BUI

3、LT ENVIRONMENT 27PHILANTHROPY29 SALESFORCE.ORG30 COMPANY GIVING31 IMPACT AT DREAMFORCE33PLEDGE1%34ADVOCATING FOR EQUALITY FOR ALL35 EQUALITY36 EMPLOYEE RESOURCE GROUPS37 INVESTING FOR IMPACT38WORKFORCE DEVELOPMENT40 TRAILHEAD 41 FUTUREFORCE 42 MILITARY VETERANS44 INCLUSIVE OHANA45REPORT DETAILS46 RE

4、PORTING SCOPE AND METHODOLOGY47DATAAPPENDIXANDGRICONTENTINDEX48 INDEPENDENT ACCOUNTANTS REVIEW REPORT513INTRODUCTIONFORWARD-LOOKING STATEMENTSThis report may contain forward-looking statements,the achievement or success of which involves risks,uncertainties,and assumptions.If any such risks or uncer

5、tainties materialize or if any of the assumptions proves incorrect,the results of ,inc.could differ materially from the results expressed or implied by the forward-looking statements we make.The risks and uncertainties referred to above include but are not limited to risks and uncertainties associat

6、ed with the effect of general economic and market conditions;the impact of foreign currency exchange rate and interest rate fluctuations on our results;our business strategy and our plan to build our business,including our strategy to be the leading provider of enterprise cloud computing application