1、Responsible Business Report 2020/21Bring Energy to LifeAbout this reportThis RBR,covering the financial year to 31 March 2021,is the first standalone document to provide a comprehensive view of our non-financial performance for some years although information has been provided regularly on our websi
2、te and through other channels.Our stakeholders have high expectations of how we behave as a business and our objective in publishing this RBR is to update them on our progress.We aim to publish every year,in parallel with publication of our Annual Report and Accounts(Annual Report),and whilst we hop
3、e this document is useful to all interested groups,it is intended particularly for:customers,and the communities we serve;regulators,and the governments of the countries and states that host our business;investors and debt providers;our colleagues;and business partners and suppliers.This RBR covers
4、all operations and activities under our control throughout the year(except where otherwise stated),documenting our performance across our most material issues.A full list of our subsidiaries is provided in our 2020/21 Annual Report on pages 204 to 207.Further information on the basis of the preparat
5、ion of this report,which we believe has been prepared in accordance with the GRI Standards:Core option,(subject to GRI approval)and is substantially compliant with disclosure requirements set out in SASB standards relevant to our industry sector,is provided on pages 55-57 of this document,and in the
6、 separate Reporting Methodology document.A glossary of terms is provided on pages 65-66.Our approach to responsible businessOur overall approach is aimed at supporting the fulfilment of our Purpose and can be summarised as:identifying our key stakeholders,how they interact with our operations,activi