Novolipetsk Steel2011年CSR报告.pdf

1、2011 /NLMK CORPORATE SOCIAL RESPONSIBILITY REPORT3TABLE OF CONTENTSMessage from the President About the Report Mission and CSR Strategy About NLMK Group Structure Corporate Governance Model Risk Management 2011 Highlights Stakeholder Engagement Contribution to Regional Development Social Policy Soci

2、al Sector Investments Social Responsibility Projects Across the Country Altai Krai Belgorod Region Lipetsk Region Sverdlovsk Region Kemerovo Region Komi Republic Environmental Footprint Environmental Policy Principles Reducing the Impact on Air Impact on Water Waste Handling Environmental Protection

3、 Spending Most Effective Environmental Projects Environment Management System Public Appraisal of Environment Conservation Activities Improving Energy Efficiency Our Employees Employee Motivation Social Partnership Professional Training and Development Employee Health Improvement Occupational Health

4、 and Safety Product Responsibility Quality Assurance Customer Satisfaction Progress Against 2011 Objectives Objectives for 2012 Appendix Appendix 1.Company Operations:5-year Highlights Appendix 2.Personnel Profile Appendix 3.GRI Contents Index Appendix 4.Russian Union of Industrialists and Entrepren

5、eurs(RSPP)Basic Performance Indicators Index Feedback Form4 6 14 18 21 32 38 44 52 58 59 60 69 69 69 70 74 77 77 78 79 82 86 90 94 95 97 99 100 108 114 122 123 128 130 136 138 146 150 156 160 161 166 170 176 1792011 /NLMK CORPORATE SOCIAL RESPONSIBILITY REPORT45Message from the PresidentBefore you i

6、s the NLMK Corporate Social Responsibility Report for 2011,a year of definite success for the Company.In 2011 we produced a record high 12 million tonnes of steel,while Company earnings increased by 40%,and net profits grew by 8%.Stronger output and financial performance are a reflection of our Comp