Hanger Inc (HNGR) 2022年CSR报告「OTC」.pdf

1、2022REPORTApril 2023Environmental|Social|Governance(ESG)2022 REPORTEnvironmental|Social|Governance(ESG)2023 HANGER,INCCONTENTSA Letter from Hangers Chairman of the Board and Chief Executive Officer 3The Relevance of ESG to Our Business 5Hangers Approach to ESG 6Social and Governance Reporting:Puttin

2、g the Patient First 9 Quality of Care and Patient Satisfaction(HC-DY-250a)9 Quality of Care 9 From Hangers Senior Vice President and Chief Clinical Officer 9 The Hanger Institutes Clinical Research Efforts 10 Net Promoter Score 11 Serious Reportable Events(HC-DY-250a.2)11 Employee Recruitment,Develo

3、pment,&Retention(HC-DY-330a)12 Talent Recruitment and Retention Efforts for Health Care Practitioners(HC-DY-330a.2)12 Employee Retention(HC-DY-330a.1)12 Pricing and Billing Transparency(HC-DY-270a.1)13Social and Governance Reporting:Operate With Integrity 14 Patient Privacy&Electronic Health Records

4、(HC-DY-230)14 Electronic Health Records Meeting Meaningful Use(MU)Requirements(HC-DY-230a.1)14 Protected Health Information(PHI)&Personal Identifiable Information(HC-DY-230a.2)14 Data Breaches of PHI,PII,and Monetary Losses(HC-DY-230a.3,HC-DY-230a.4)15 Patient Safety and O&P Devices 15 Enterprise Co

5、mpliance 15Social and Governance Reporting:Promote Diversity and Inclusion 16Social Reporting:Contributing to the Communities We Serve 17 Access for Low-Income Patients(HC-DY-240)17 Access for Low-Income Patients 17 Community Relations 18Environmental Reporting:Sound Environmental Stewardship 19 Sup

6、ply Chain Modernization 19 Energy and Waste Management 20Sustainability Accounting Standards Board(SASB)Quick-Reference Guide 21Table of Contents|22022 REPORTEnvironmental|Social|Governance(ESG)2023 HANGER,INCWe are pleased to share Hangers fourth annual disclosure on environmental,social,and govern