1、2016CORPORATE SUSTAINABILITYREPORT1.Overview1.1Message from Top Management021.2Sustainability Performance Overview041.3Awards081.4About CSC101.4.1 Chronicle101.4.2 CSCs Corporate Culture121.4.3 Business and Scale121.4.4 Production Work Flow132.About this Report2.1Editing Principles142.2Range of Data
2、142.3Assurance152.4Previous Reports153.Corporate Governance3.1Sustainable Governance163.1.1 Vision and Directives163.1.2 Respond to Major Impacts183.1.3.Organization Chart193.1.4 Board of Directors193.1.5 Ethical Conduct213.1.6 Internal Auditing and Correction233.1.7 Patent Management233.1.8 Transpa
3、rency of Information243.2CSR Management253.2.1 CSR Principles and Directives253.2.2 Communication with Stakeholders263.2.3 Material Issues303.2.4 Management of Risks and Crises344.Investor4.1Operation and Finance384.1.1 Business Performances and Dividend Distribution384.1.2 Invested Businesses404.1.
4、3 Capital Sources and Major Subsidies414.2Industry Upgrade and Innovation414.2.1 Major Research Results424.2.2 Green Business Development424.2.3 Connection to Global Trend455.Customer5.1Products and Applications475.1.1 Major Products475.1.2 Byproducts485.1.3 Product Sales495.2Quality Control505.2.1Q
5、ualityManagementSystemCertification515.2.2 Product Development and Process Technology Enhancement515.3Green Products525.3.1TypesandBenefits525.3.2 Carbon Footprint and Life Cycle Assessment535.3.3 Hazardous Substance Control545.3.4 Light Rail Transit545.4Optimization of Customer Service555.4.1 Servi
6、ce Performances555.4.2 Customer Satisfaction565.4.3 Customer Privacy566.Environmemt6.1Visions and Principles of Energy and Environment576.2Framework of Environmental Management Organization576.2.1 CSC Group Committee for Energy and Environmental Promotion586.2.2 Environmental,Safety and Health(ESH)M