1、Get some space in your life.Big Yellow Group PLCCorporate Social Responsibility Report 2019/20Investing and innovatingfor a brighter futureCorporate Social Responsibilty ReportContentsOur People9Our people are at the heart of Big Yellows business,bringing our values to life through the service that
2、they provide and through the energy and passion that drives us to become an ever more responsible and sustainable business.Our Communities13Our communities are made up of all the people who work and store in our stores and everyone who lives around us.Our Customers17Our Annual Report is the main pla
3、tform for providing insights and updates into how Big Yellow meets our customers needs,such as flexible,short term space when moving house or for home improvements,a permanent base for running a business or extra distribution hubs for our national accounts customers.Our Suppliers19Big Yellow recogni
4、ses that it can have a significant impact on its suppliers and that its supply base can represent an important aspect to help Big Yellow to deliver against its environmental and social responsibilities.Our Health&Safety21Big Yellow Self Storage recognises the importance of maintaining high standards
5、 of Health&Safety for our customers,staff,contractors and any visitors to our stores.Our Environment23Our CSR Policy sets out the aspects of what we manage.Our CSR Policy Standard provides further information on how we manage the impact of our business on society and the local environment,to control
6、 our risks and manage our opportunities in a sustainable manner.Big Yellow Group PLC(Big Yellow)is committed to responsible and sustainable business practices.The Big Yellow Board recognises that corporate social responsibility(“CSR”),when linked to clear commercial objectives,will create a more sus