Big Yellow Group (BYG) 2010年CSR报告「LSE」.pdf

1、Big Yellow Group PLC2 The Deans,Bridge Road,Bagshot,Surrey GU19 5ATTel:01276 470190Fax:01276 470191e-mail:infobigyellow.co.ukbigyellow.co.ukYou can access more information about us on our websiteBig Yellow Group PLCCorporateSocialResponsibilityReport2010Big Yellow leads the wayin sustainable real es

2、tateGet some space in your life.Big Yellow Group PLC Annual Report&Accounts 2010OverviewIntroductionFinancial HighlightsOur Nationwide CoverageCustomer ServiceOnlineSocial ResponsibilityChairmans StatementBusiness ReviewAccountsReport on Corporate GovernanceCorporate Social Responsibility ReportDire

3、ctors ReportRemuneration ReportFull Statutory AccountsFinancial ReviewPortfolioSummaryOur StoresAlso available onlinebigyellow.co.uk/annualreportWE ARE THE INNOVATIVE LEADERS IN THE UK SELF STORAGE INDUSTRY,PROVIDINGINDIVIDUALSANDBUSINESSESWITHANUNRIV ALLEDPRODUCTTHEBESTLOCATIONS,THEBESTQUALITYF ACI

4、LITIESANDTHESTRONGESTBRAND.WEHA VEGREATPEOPLEWHODELIVERTHEBESTCUSTOMERSERVICE.WEACHIEVETHISBECAUSEWEENCOURAGEACULTUREOFPARTNERSHIPWITHINTHEBUSINESSANDREW ARDOURPEOPLEFORTHEIRCONTRIBUTION.Contents02 1.Introduction03 2.Highlights04 3.ExecutiveSummary4.Stakeholders4.1 OurCustomers054.2 OurStaff074.3 Ou

5、rSupplyChain094.4 GovernmentalOrganisations104.5 TheInvestmentCommunity5.CSRKeyPerformanceIndicators5.1 StoreEnergyUseCarbonDioxideEmissions115.2 StoresGasUseCarbonDioxideEmissions5.3 ConstructionFit-OutStageCarbonDioxideEmissions5.4 BigYellowsCarbonFootprint125.5 RenewableEnergy6.StorePlanning,Desi

6、gnandConstruction13 7.HealthandSafety14 8.CSRProgrammefor201115 VerificationStatement02Corporate Social Responsibility Report1.INTRODUCTIONBigYellowiscontinuingtomeetitsCSRpriorityofcarbonreductionthroughinvestmentinlongtermenergyefficiencyprogrammesoveritswholestoreportfolio.Undertheregulationofthe