百思买Best Buy (BBY) 2021年CSR报告「NYSE」.pdf

1、Best Buy Fiscal Year 2021 ESG Report|1$Environmental,Social and Governance ReportFISCAL YEAR 2021Corporate.BestB Buy Fiscal Year 2021 ESG Report|2Whats inside.Message from our CEO 3About Best Buy 4Highlights 5Company strategy 6Recognition 7About this report 8EnvironmentalSustainable operations 10Ren

2、ewable energy 12Waste reduction 15Sustainable products 17Circular economy 20Chemicals management 22SocialGreat place to work 24Serving our customers 25Engaging employees 26Customer feedback 27Learning&development 28Employee benefits 30Diversity,Equity&Inclusion 32Best Buy Health 51Human rights 53Res

3、ponsible sourcing 55Conflict minerals 62Teen Tech Centers 67Career Pathways 73Philanthropy 78GovernanceCorporate governance 81Ethics 82Data privacy and security 84Product safety 86Political activity 87Stakeholder engagement 89Association memberships 90AppendixSASB index 93 TCFD index 94 Sustainable

4、Development Goals 95EEO-1 report 96GRI index 97PAGE 14PAGE 65PAGE 35Best Buy Fiscal Year 2021 ESG Report|3Message from our CEO.This past year challenged us all in ways we could not have anticipated.In my view,Best Buy rose to those challenges brilliantly using the safety and care of our customers an

5、d employees as guideposts as we made our way through an often-chaotic and ever-changing landscape.Businesses are typically measured by their financial performance and,in that regard,FY21 was an unqualified success.But even more significantly,last year brought home the fundamental truth that our purp

6、ose as a company to enrich lives through technology has deep and enduring value.From the day in March 2020 that it became clear our lives would forever be divided between pre-and post-pandemic,the leadership team and I focused on how we could keep our employees and customers safe while continuing to