Arca Continental (AC) 2013年CSR报告「OTC」.pdf

1、INFORME ANUAL 20132 0 1 3 S O C I A L R E S P O N S I B I L I T Y A N D S U S TA I N A B I L I T Y R E P O R T W I N N I N G F O R M U L A2013 SOCIAL RESPONSIBILITY AND SUSTAINABILITY REPORTWINNING FORMULACONTENTS MATERIALITY 1OUR COMPANYMISSION,VISION AND VALUES 2MAIN ACHIEVEMENTS 3MESSAGE FROM THE

2、 CHAIRMAN OF THE BOARD AND THE CEO 4 COMPANY PROFILE 6SUSTAINABILITY STRATEGYSTRATEGIC PRIORITIES 10 COMMUNICATION WITH INTEREST GROUPS 12CORPORATE GOVERNANCE 14RISK MANAGEMENT 18ETHICS AND COMPLIANCE 19OUR PERFORMANCEINDIVIDUAL WELLBEING PROMOTING HEALTHY AND ACTIVE LIFESTYLES 22RESPONSIBLE MARKETI

3、NG 24SOCIAL WELLBEINGWORK PLACE 28 EMPOWERING WOMEN 36CONTRIBUTIONS TO THE COMMUNITY 38VALUE CHAIN 42 ALLIANCES WITH SOCIETY 45ENVIRONMENTAL WELLBEINGWATER 49 CARBON FOOTPRINT 52WASTE AND RECYCLING 56PACKAGING 57FINANCIAL PERFORMANCE 58ACKNOWLEDGEMENTS 59GLOBAL COMPACT AND GRI INDEX 60LETTER OF VERI

4、FICATION 64GLOSSARY 65WE INVITE ALL OF OUR READERS TO PROVIDE US THEIR FEEDBACK ON THIS REPORT BY FILLING OUT A SURVEY AVAILABLE ON OUR WEBSITE: AND THROUGH THE QR CODE,OR BY GETTING DIRECTLY IN TOUCH WITH GUILLERMO GARZA,DIRECTOR OF CORPORATE COMMUNICATION AND SOCIAL RESPONSIBILITY OR WITH ROSARIO

5、AGUILAR,HEAD OF SOCIAL RESPONSIBILITY AT:.ABOUT THIS REPORTThe Social Responsibility and Sustainability Report represents a great communication tool for Arca Continental.Through it we make public our achievements and contributions to sustainable development.This document is published every year and

6、its last edition was published in 2012.The report describes the values and principles that guide our actions,as well as those subjects which are essential for our business and for our interest groups,the plans and programs through which we manage those subjects,and the commitments and achievements t