Big Yellow Group (BYG) 2019年CSR报告「LSE」.pdf

1、BUILDINGFUTURESGet some space in your life.Big Yellow Group PLCCorporate Social Responsibility Report 2018/191Big Yellow Group PLC _ Corporate Social Responsibility Report 2019Contents1.INTRODUCTION22.CSR EXECUTIVE SUMMARY32.1Highlights for this year32.2Our Vision and Values at a glance42.3Our Susta

2、inability Strategy52.4Sustainability Performance overview62.5Our Stakeholders72.6Materiality73.OUR PEOPLE83.1Introduction83.2People Highlights83.3KPIs93.4Targets103.5Next steps103.6More information103.7GRI social indicators114.OUR COMMUNITIES124.1Introduction124.2Charitable Highlights124.3KPIs134.4B

3、ig Yellow Foundation144.5Targets154.6Next Steps154.6More Information155.OUR CUSTOMERS165.1Introduction165.2Customer Highlights165.3KPIs165.4Targets175.5Next Steps175.6More Information176.OUR SUPPLIERS186.1Introductions186.2Supplier Highlights186.3KPIs196.4Targets196.5Next Steps196.6More Information1

4、97.OUR HEALTH&SAFETY207.1Introduction207.2Health&Safety Highlights207.3KPIs207.4Targets217.5Next Steps217.6More Information218.OUR ENVIRONMENT228.1Introduction228.2Environmental Highlights228.3Reporting General238.4Energy238.5Emissions288.6Water338.7Waste358.8Resource Use378.9Asset List&Green Store

5、Portfolio389.BENCHMARKS&STANDARDS4110.LEGISLATION4311.MANAGING RISKS AND OPPORTUNITIES4412.INVESTORS4613.INDEPENDENT ASSURANCE4714.APPENDICES49Appendix 1 GRI Social Indicators49Appendix 2 Notable changes53Appendix 3 Customer in-unit electricity use54Our People8Our people are at the heart of Big Yell

6、ows business,bringing our values to life through the service that they provide and through the energy and passion that drives us to become an ever more responsible and sustainable business.Our Communities12Our communities are made up of all the people who work and store in our stores and everyone wh