1、Help when it matters.2019Annual Report Westpac Groups 2019 Reporting Suite Westpacs full 2019 reporting suite includes the Groups Annual Report,Full Year Financial Results,Investor Discussion Pack,Annual Review and Sustainability Report,Sustainability Performance Report,Pillar 3 Report and other sha
2、reholder information including a financial calendar.For details,visit the Investor Centre at .au/investorcentre.Annual ReportAnnual Review and Sustainability ReportSustainability Performance ReportHelp when it matters.2019Annual Report Help when it matters.2019Annual Review&Sustainability ReportHelp
3、 when it matters.2019Sustainability Performance ReportOur commitment to helping started in 1817 when Westpac first opened its doors,helping to build a fledgling colonys diversified economy and its own currency.Helping is at the heart of what we do andis central to our vision to become one of the wor
4、lds great service companies.Whether its helping customers buy and pay off their homes,manage their finances or kick start a business or by supporting them in times of change or difficulty we are there to help in the moments that matter.By getting service right,customers benefit,the community benefit
5、s and shareholders benefit.Help when it matters.Cover image and this page:Westpacs 2019 Baker of Beirut campaign Westpac Banking Corporation ABN 33 007 457 141Performance highlights 2Section 1 3Chairmans report 4Chief Executive Officers letter 8Information on Westpac 14 Significant developments 15Di
6、rectors report 26 Remuneration Report 44Section 2 75Five year summary 76Reading this report 77Review of Group operations 79 Income statement review 81 Balance sheet review 87 Capital resources 90Divisional performance 93 Consumer 96 Business 97 Westpac Institutional Bank 98 Westpac New Zealand 99 Gr