Salesforce.com, Inc. Salesforce（CRM） 2016年年度报告「NYSE」.pdf

1、2016 ANNUAL REPORTThe evolution came in waves.The mainframe.The client server.And the cloud.Now,the next wave is building.A fourth industrial revolution is here.But the biggest change underway today is not happening in technology itself.Its happening to the customer.Your customer.Technology,mobility

2、,and the Web have made the customer smarter,faster,and more in control than ever before.And theyre looking for a trusted advisor.They want a platform they can build and shape with you into the future.They want deep,meaningful insights.And before they meet you,they want to meet your community.For the

3、 past 17 years,our focus as a company has been on one simple thing:the customer.And were moving into the future with the same focus,bringing you data science,analytics,and the Internet of Things to name just a few.Now aFORTUNE 500 Companyhero24%REVENUE GROWTHJOHN EDELMANCEODESIGN WITHIN REACHSalesfo

4、rce helps us offer the kind of service that like good design never goes out of style.“source:ForbesOne of theMOST INNOVATIVE COMPANIESin the world.BARBARA AGOGLIAGLOBAL HEAD OF E2E MARKETING FOR CORPORATE PAYMENTSAMERICAN EXPRESS“source:Fortune Magazine,2015Worlds Most Admired Software Company#1We u

5、se Salesforce to nurture our relationships with both prospects and customers.FY16$6.67BILLIONin revenueTHE CUSTOMER.FOR 17 YEARS,our focus as a company has been on one simple thing:Salesforce delivered another exceptional year of growth and customer success.We reached$6 billion in annual revenue fas

6、ter than any other enterprise software company,and we expect to surpass$8 billion in fiscal year 2017,on our way to our next milestone of$10 billion.Fiscal year 2016 marked the year that Salesforce became a Fortune 500 company,and was once again ranked by Forbes as one of the“Worlds Most Innovative