1、2018 ANNUAL REPORTfocusedEveryday Digital RetailWe are an omni-channel retailer.We take pride in operating many of the countrys top store banners while simultaneously layering in the kinds of digital experiences Canadians now expect.Payments and RewardsDriven by the data from millions of weekly cust
2、omer interactions,we are able to offer unparalleled personalization and rewards to our customers.Connected Healthcare Network We continue to build upon the combination of Canadas single largest Electronic Medical Records(EMR)platform and Loblaws network of pharmacies and healthcare professionals to
3、empower Canadians with their own health information.We are focusedon our purpose:Live Life Well.Our stores.Our colleagues.Our strategy.Everything we do reinforces the passion for customers that sits at the heart of our organization.Day in and day out,through our five operating divisions,we strive to
4、 be the best in food,health and beauty.We believe that by rapidly expanding our use of data-driven insights and consistently delivering process and efficiency excellence,we will strengthen our core business while enabling ongoing investments in our future in areas like everyday digital retail,paymen
5、ts and rewards,and connected healthcare.As we drive towards this vision of our future,we are grounded by a commitment to social responsibility and compliance,and driven by a shared set of values and culture that inform the decisions of our outstanding colleagues.Data-driven Insights We have a rich s
6、et of data that offers unique insight into almost every aspect of our business.As we continue to enhance our analytical capabilities,we are already seeing the benefits of smarter promotional decisions and improved assortment.Best in Food,Health and Beauty We offer a variety of grocery options to mee