1、FACE TO FACE1 9 9 9 A n n u a l R e p o r tE-Business Transfor-mation;Customer Rela-tionship Management;Enterprise and SupplyChain Management;Infrastructure;and ITBusiness Management.E-Business Transfor-mation;Customer Rela-tionship Management;Enterprise and SupplyChain Management;Infrastructure;and
2、 ITGartnerGroup helps clients achieve business successthrough the intelligent and efficient use of technology.FINANCIALHIGHLIGHTS(In thousands except per share,employee and client data)Fiscal year ended September 30,19991998199719961995Total revenues$734,234$641,957$511,239$394,672$295,146Ongoing re
3、venues(1)$734,234$623,881$489,925$382,453$293,845 Net income(2)$107,386$98,249$73,130$50,534$30,001Diluted earnings per share(2)$1.02$0.93$0.71$0.51$0.32Cash provided by operations$128,819$97,795$87,157$65,689$66,966Employees3,4022,9722,8852,1291,175Client organizations(3)9,6929,1448,1247,2415,500(1
4、)Excludes GartnerLearning revenue,a unit sold during fiscal 1998.(2)Normalized to exclude other charges,one-time income tax benefit and acquisition and disposition-related charges.(3)Excludes Datapro and GartnerLearning.Fiscal 1995 information does not include Dataquest.this past fiscal year was a c
5、hallenging and tumultuous time for GartnerGroup,our ongoing revenues grew a solid 18 percent to$734 million.Diluted earnings per share,excluding charges,rose 10 percent to$1.02 per share.These results were below Wall Streets expectations and triggered a decline in our stockprice.In addition,the comp
6、lex spinoff of IMS Healths equity stake in GartnerGroup,whilepositive for the company,was a cumbersome and difficult process.Despite these recent disappointments and distractions,GartnerGroup today faces a hugemarket opportunity that it is exceptionally well positioned to exploit.The impending explo