Direct Line Insurance Group PLC (DLG) 2017年年度报告「LSE」.pdf

1、Annual Report&Accounts 2017Strategic report1Group highlights2Our investment case4Group at a glance6Business model8Chairmans statement10Chief Executive Officers review12Market overview14Our strategy20Our key performance indicators22Risk management26Corporate social responsibility30Operating review34F

2、inance reviewGovernance44Chairmans introduction46Board of Directors48Executive Committee49Corporate governance report61Committee reports74Directors remuneration report100 Directors reportFinancial statements104 Contents105 Independent Auditors report112 Consolidated financial statements117 Notes to

3、the consolidated financial statements164 Parent Company financial statements167 Notes to the Parent Company financial statementsOther information172 Additional information174 Glossary and appendices180 Forward-looking statements disclaimer181 Contact informationContentsWatch CEO,Paul Geddes comment

4、on the 2017 resultswww.directlinegroup.co.uk/investorsA year of strong progressPaul Geddes,CEO of Direct Line Group,commented:“2017 is the fifth successive year in which we have delivered a strong financial performance.We have seensignificant growth in our direct own brand policies as more customers

5、 respond positively to the many improvements we have made to the business.This success has resulted in our proposing an increase in the final dividend by 40.2%to 13.6 pence,bringing the total ordinary dividend to 20.4 pence and declaring a special dividend of 15.0 pence.This amounts to a cash return

6、 of 486 million to shareholders.“At half year we refreshed our medium-term targets and our results show weve been delivering on our management priorities to maintain revenue growth,reduce expense and commission ratios and deliver underwriting and pricing excellence.“Looking to the future,this succes