1、2014 annual reportWHEN YOU THINK OF LOGISTICS 2 11THINK DEUTSCHE POST DHLWE WANT YOU TO THINK OF US.AGROUP MANAGEMENT REPORT 19 10221 General Information 42 Report on Economic Position 70 Deutsche Post Shares 73 Non-Financial Figures 85 Post-Balance-Sheet Date Events86 Opportunities and Risks 97 Exp
2、ected Developments BCORPORATE GOVERNANCE 103 130105 Report of the Supervisory Board 109 Supervisory Board 110 Mandates111 Corporate Governance Report CCONSOLIDATED FINANCIAL STATEMENTS 131 214133 Income Statement134 Statement of Comprehensive Income135 Balance Sheet136 Cash Flow Statement137 Stateme
3、nt of Changes in Equity138 Notes to the Consolidated Financial Statements213 Responsibility Statement214 Independent Auditors Report DFURTHER INFORMATION 215 224217 Index218 Glossary219 Graphs and Tables220 Locations222 Multi-Year Review224 Contacts224 Publication Service224 Financial Calendar Cross
4、-references Websites THINKDEUTSCHE POST DHL 2 11Wherever,whatever,whenever and however you want to send or receive an item.TO OUR SHAREHOLDERS 12 15“Ten reasons why Im proud of Deutsche Post DHL Group.”Dr Frank Appel Chief Executive OfficerBOARD OF MANAGEMENT 16 17OUR BUSINESS I IIThe postal service
5、 for Germany.The logistics company for the world.SELECTED KEY FIGURES 18Deutsche Post DHL Group 2014 Annual ReportContents1NO MATTER HOW MUCH YOU WANTOnline shoppers look forward to receiving their new purchases quickly.Thats why DHL delivers orders six daysa week.Once collected from the retailer,DH
6、L processes the items directly.Parcels sent via DHL generally arrive at your door on the very next workday.Deutsche Post DHL Group 2014 Annual Report2AND WHAT INTERESTS YOUThe Track&Trace service,available via the DHL app or website,allows you tocheck the status of your item at any time,and with our