1、TAILOR MADE2013 Annual ReportTitle and this page:DHL also logistically supports the well-known German fashion designer Michael Michalsky.He has even designed a collection made of packaging materials.In todays age,tailored logistics services are a key to success for companies in many industries.We ar
2、e proficient in this business and are determined to offer every customer precisely the service they need to be successful.Doing this means facing a wide range of challenges,even within one industry.We illustrate this on the following pages using the example of the fashion industry,a sector in which
3、Deutsche Post DHL is one of the leading international logistics providers.We are more than aware that our success is reliant on the success of our customers.It is therefore not without pride that I can report that we achieved all of the goals we set ourselves for 2013.Whats more,we did so despite th
4、e fact that the market recovery hoped for failed to materialise and that we suffered from major negative currency effects.Deutsche Post DHL increased profit from operating activities in financial year 2013 to 2.86 billion,due to improved margins.Consolidated revenue declined slightly to around 55.1
5、billion,largely due to negative currency effects.It was particularly pleasing to see that our most important drivers of growth,the parcel business and the international express business,remain intact.The dynamic parcel business in Germany,for instance,contributed to the positive business development
6、 in the MAIL division.International business performance in the DHL divisions was largely impeded by negative currency effects.Although revenue was lower,we were still able to increase earnings in the EXPRESS and SUPPLY CHAIN divisions through strict cost management.The freight forwarding business,h