1、27474 15 July 2020 1:38 pm Proof 13AO World Plc Annual Report and Accounts 2020AO World PlcAnnual Report and Accounts 2020One AO27474 15 July 2020 1:38 pm Proof 13How we performed in FY20*1,046.2mGroup revenue up 15.9%(3.8)mOperating loss reduced by 70.8%40.8mUK Adjusted EBITDA up 7.0%19.6mGroup Adj
2、usted EBITDA increased by 53.6%Overview4 Our eco-system of expertise and services6 Our resources and relationships that allow us to deliver our eco-systemStrategic Report12 Chairmans Statement15 Chief Executive Officers strategic review18 Q&A24 Marketplace25 Our markets:UK28 Our markets:Germany30 Ou
3、r business model32 Our strategy36 Our risks50 Corporate social responsibility63 Chief Financial Officers reviewGovernance76 Chairmans letter and introduction78 Board of Directors80 Corporate governance report88 Nomination Committee report92 Audit Committee report98 Directors remuneration report124 D
4、irectors reportOur Results132 Independent Auditors report144 Consolidated income statement145 Consolidated statement of comprehensive income146 Consolidated statement of financial position147 Consolidated statement of changes in equity148 Consolidated statement of cash flows149 Notes to the consolid
5、ated financial statements187 Company statement of financial position188 Company statement of changes in equity189 Notes to the Company financial statementsShareholder Information196 Important information197 GlossaryContents*FY20 is defined as the 12 months ended 31 March 2020.27474 15 July 2020 1:38
6、 pm Proof 13Our investment caseThe key ingredients and what makes us stand out from the rest1.Our compelling customer proposition Our eco-system of expertise and services Our customer relationships See pages 4 and 82.Our scalable business model and growth opportunities One AO approach and our busine