1、Healthcare ServicesThe Changing Retail Pharmacy LandscapeColliers U.S.Research Report:Q4 20242|Q4 2024 Healthcare Services ReportIntroductionRetail pharmacies have long played an essential role in serving customers,often acting as central community hubs.Historically,many featured soda fountains or s

2、mall cafs,blending retail with social experiences.Over time,the role of retail pharmacies has evolved,requiring todays operators to adapt to new challenges and opportunities to remain successful.Usually occupying the most convenient real estate to attract customers,modern pharmacies now offer more t

3、han just medication dispensing.They provide an array of health and wellness-related products,home goods,groceries,and other personal necessities.Additionally,pharmacists have become among the most accessible and trusted sources of medical advice,offering patients frequent consultations whenever need

4、ed.Many locally owned independent stores were purchased by retail chains or driven out of business by the chains increased competition and lower pricing.The largest retail chains expanded offerings by acquiring complementary providers.At the same time,new entrants to the industry disrupted standard

5、practices and forced all pharmacies to rethink and upgrade their approaches for the future.Colliers U.S.Research|3Types of Retail PharmaciesThe four types of retail pharmacies are retail chains,regional pharmacies(divided into grocers and mass retail stores),independent pharmacies,and mail-order and

6、 online pharmacies.Retail chains remain the most popular primary pharmacy type by a wide margin,but their market share is declining as other options become more appealing.Alternative pharmacy types for mail-order and online sales arent yet widely present in the marketplace,but growing awareness is l