2020 突破数字化的天花板：从数字化的成熟到保持企业生命力 - Infosys（英文版）.pdf

1、From digital maturity to living enterprise INFOSYS DIGITAL RADAR 2020 | 3 External Document 2020 Infosys Limited Digital Radar 2020 From digital maturity to living enterprise Contents The digital journey gets tougher 4 Against a digital ceiling 5 The Digital Maturity Index rates enterprises on tech

2、initiatives 6 Comparing clusters on their digital transformation journeys 7 Explorers and Visionaries exhibit consistent progress across initiatives 8 Digital marketing, enterprise learning show gains 10 Not technological, but cultural barriers block progress 12 Digital maturity by industry 15 The w

3、orld is filled with digital explorers 16 The synergy of sustainability and technology 17 The case for the living enterprise 18 Shifting from digital maturity to live enterprise 20 1. Architect for evolvability 21 2. Operate with accountable agility 22 3. Value employee interactions over transactions

4、 24 4. Move from linearity to circularity 25 5. Build resilience through velocity and trust 26 Breaking through the ceiling: The next evolution never ends 27 Methodology 28 Acknowledgments 29 4 | External Document 2020 Infosys Limited Digital Radar 2020 From digital maturity to living enterprise The

5、 digital journey gets tougher For decades, enterprises have achieved great strides in productivity and efficiency by adopting digital technology. But companies are increasingly facing pressures to get the most out of those technologies. The Digital Radar 2020 report shows that despite rapid adoption

6、 of digital initiatives, many companies hit a digital maturity ceiling. The report further shows that while customer-centricity is important, the most successful companies focus on employees as well. The report builds on and extends recent Infosys work tracking the progress of digital transformation