TripActions：2018年商旅状态报告（英文版）（20页）.pdf

1、 The TripActions 2018 State of Business Travel Report 2 1. Executive Summary: The TripActions 2018 State of Business Travel Report 3 2. In-person Connections Fuel Company Growth 5 3. Needs of the Modern Business Traveler Are Evolving 10 4. Legacy Solutions Arent Meeting Business Travelers Needs 15 T

2、able of Contents 3 When it comes to establishing and growing the strong relationships that drive businesses forward, theres simply no substitute for connecting in person. Ultimately, the importance of these face-to-face connections is the very reason business travel exists. To make the most of the o

3、pportunities business travel affords, travelers should arrive at their destinations feeling rested, focused, and ready to connect. But corporate business travel programs are largely outdated, frustrating employers and employees alike. This is all in contrast to consumer travel sites and apps, which

4、have made advancements that are simple, user-friendly, and modern. This disconnect between the consumer travel experience and business travel experience is aggravating people simply trying to travel for work. Business travel is a $1.5 trillion industry ripe for disruption, but moving confidently int

5、o the future means truly understanding the present. To get a better idea of the state of business travel in 2018, TripActions surveyed 2,900 travelers in June 2018 to get their perspectives on current travel programs and find out how they would like to see their business travel experiences evolve. F

6、rom identifying travelers biggest pain points to looking at how Millennials are reshaping business travel, the following report digs into what we learned from our traveler survey results and offers advice to help your business travel initiatives move more confidently into the future. Executive Summa