2020年电子商务前景展望报告- Visa Middle East（英文版）（26页）.pdf

1、The United Arab Emirates (UAE) eCommerce Landscape 2020 Accelerated growth during turbulent times 2 The UAE eCommerce Landscape: November 20203 Foreword4 Strong growth fueled by increasingly digital demand Report Objectives and Methodology 5 Visa data and the latest research highlight opportunities

2、for further expansion Global eCommerce 7 Continuous innovation is driving global uptake UAE in the Middle East and North Africa (MENA) Region 11 Leader in one of the fastest growing regions for eCommerce UAE vs. Benchmark Markets: Trends and Insights 15 How does the UAE compare? Drivers of UAE eComm

3、erce 21 Strengths and opportunities The Impact of COVID-19 33 Acceleration of eCommerce adoption across categories and shift in consumer behavior Optimizing Future Market Growth 43 Addressing challenges will unlock further potential Conclusion 49 Single-minded focus on customer experience is the key

4、 to success Contents DISCLAIMERS AS IS Case studies, comparisons, statistics, research, and recommendations are provided “AS IS” and intended for informational purposes only and should not be relied upon for operational, marketing, legal, technical, tax, financial, or other advice. Visa Inc. neither

5、 makes any warranty or representation as to the completeness or accuracy of the information within this document, nor assumes any liability or responsibility that may result from reliance on such information. The Information contained herein is not intended as investment or legal advice, and readers

6、 are encouraged to seek the advice of a competent professional where such advice is required. FORWARD-LOOKING STATEMENTS This presentation contains forward-looking statements within the meaning of U.S. Private Securities Litigation Reform Act of 1995 that relate to, among other things, our future op