埃森哲：COVID-19：为业务复苏奠定基础 -埃森哲（英文版）.pdf

1、NOWNEXTWhat to do Now, What to do NextCovid-19: THEPLATFORM FOUNDATION Laying the groundwork now for future business recovery The world has been turned upside-down by the COVID-19 crisis. Billions of people around the world are in lock-down, and the global economy has largely halted. Over the course

2、 of just a few days, business, education, and social activities have been forced into virtual spaces. The reach and importance of platforms at this time cannot be understated. Platform companies are enabling video conferencing, food, grocery and essential supplies delivery, AI-driven virus tracking,

3、 social connectivity, and entertainment content to an increasingly restless population. Platforms are the connective tissue that enables some semblance of normalcy amidst this historic disruption and must act now upon imperatives that come with this critical role, while laying the groundwork for fut

4、ure growth. 2COVID-19 - The Platform Foundation Copyright 2020 Accenture. All rights reserved. Based on our unique work in major platform hubs, from Silicon Valley to Seattle, and Shenzhen to Hangzhou, we believe platform executives should focus on five opportunity areas for short-term continuity an

5、d long-term success: 1.Ensure uninterrupted platform access to businesses and users around the world. 2. Enable changing user behaviors, and provide a seamless on- ramp for new users to quickly adapt to life while sheltering in place. 3. Form or rebuild long-term relationships with users and busines

6、ses. 4. Redouble efforts to provide trusted information, particularly about COVID-19. 5. Position to provide a rapid return to growth for customers and the global economy as a whole. The COVID-19 crisis is a human tragedy that will have a lasting impact on our lives. Platforms are in a unique positi