技术讲座：Rhinogram – 学术界的患者体验合作.pdf

1、Tech Talk-RhinogramCollaboration on Patient Experience in the Academic Industry Estel PowellVP of Operations and StrategyEmail:Phone:229.539.5696RhinogramWe were founded in 2015 by Dr.Keith Dressler,DDS,MSD with a vision to revolutionize how patients communicate to and with your organizations.Our mi

2、ssion is to provide equal access to care through simple,direct,and reliable market-leading technologies.Who are we?PatientsHealthCare IndustriesEnd Users20+Million Patients have communicated through Rhinogram50+Healthcare Industries use Rhinogram to communicate with their patients directly7,500+End

3、Users across the country trust Rhinogram to support their communication needsWho We ServiceProvide functionality that allows you to communicate with patients as they would their friends and family.Bi-Directional TextingStreamlined appointment reminders,HIPAA Verification Consent,and other outbound c

4、ampaigns.Workflow efficiencies Patients start 35%of all messages.Categorize the Patient Initiated Messages for AI decision-making.AI-Patient Initiated MessagingEnsure your staff never have to call or text from their devices.Maintain their privacy and anonymity.Mobile ApplicationServices and Offering

5、sPower with RhinogramBeyond TextingVendor ConsolidatorTelehealthTelehealthVOIPVOIPLaudantium,totam rem aperiam,eaque ipsa quae ab illo inventore veritatis et quasi architectoInIn-TakeTakeLaudantium,totam rem aperiam,eaque ipsa quae ab illo inventore veritatis et quasi architectoPaymentsPaymentsPower

6、 of TextingWhen a patient calls,they expect to talk to a person immediately.Texting there is an unspoken rule,that there is time to get back with them.Patient Experience Level UpIndustry Metrics Text messages have a 98.2%open rate.19%of people never check their voicemail.On average we spend over 3 h