1、2024 Third-Party Logistics Warehouse Benchmark Report4Key Findings3Foreword5The 3PL Landscape10Warehouse Operations19Billing&Invoicing3124Technology Adoption36Conclusion37Methodology38About ExtensivTable of ContentsLooking Ahead to 2025In August 2024,Extensiv conducted an online survey targeting log

2、istics professionals who own or operate third-party logistics(3PL)warehouses.The aggregated responses from this survey form the basis of the following report.As the first and only report exclusively focused on the 3PL warehouse industry,Extensivs Benchmark Report compiles data from over 200 third-pa

3、rty logistics warehouses and provides insights on more than 30 industry-specific topics.This report builds on data collected from 2020 to 2023,offering year-over-year changes and trends where applicable.The Benchmark Report explores best practices,trends,current issues,and opportunities facing 3PL w

4、arehouses.Foreword1ADAPTING TO CHALLENGESThe 3PL industry is navigating through tough times with slowing growth in order volumes and profitability,but businesses are showing resilience and adaptability.3PLs operating at larger scales seem to be best suited for navigating todays market volatility.2AI

5、EXPLORATIONArtificial intelligence(AI)is gaining traction with significant interest in its applications for optimizing various aspects of warehouse operations,though the industry is still exploring the best use cases.3FULFILLMENT STRATEGIESThere is a clear trend towards adding warehouses to obtain g

6、eographic disbursementincluding a growing interest in fourth-party logistics(4PL)networksas a means to drive efficiency,reduce risk,and strategically position inventory to better serve customers.4LABOR MANAGEMENTWhile hiring remains cautious,there is a focus on optimizing labor productivity through