Radial&Retail Dive：2024年零售商关键议题研究：AI应用、应对物流挑战及保障未来运营的其他核心领域（英文版）（16页）.pdf

1、What Matters to Retailers in 2024?Custom content for Radial by studioIDNew Research on Using AI,Addressing Logistical Challenges,and Other Key Focus Areas to Future-Proof Your OperationsWith the 2024 peak season on the horizon,retailers are intensifying their efforts to leverage technology and innov

2、ative fulfillment solutions to boost revenue and enhance customer experience.Reflecting on the successes and lessons from the past year provides valuable insights for future planning.The 2023 holiday shopping season marked a turning point,signaling a reduction in the disruptions that have plagued re

3、cent years.To understand the strategies and challenges ahead,Retail Dives studioID conducted a study on behalf of Radial,an ecommerce fulfillment and omnichannel solutions provider.Our research gathered insights from 150 U.S.retailers with annual revenues between$10 million and$1 billion,surveyed fr

4、om January 4 to January 9,2024.Retail executives shared the positive outcomes from the 2023 peak holiday season,with over 75%reporting significant improvements in profitability,inventory management,customer service,and more.Staying ahead of trends and technological advancements in the retail industr

5、y can help businesses maintain a competitive edge.2Looking ahead,retailers are focusing on artificial intelligence(AI),inventory strategies,sustainability initiatives,and overcoming logistical challenges to future-proof their operations.Read on to explore the findings and see how your 2024 fulfillme

6、nt goals compare.far more successful2023 peak wasOverallSales:Profitability:89%35%84%41%more successfulfar more successfulmore successfulmore successfulfar more successfulInventory management related to merchandise availabilityAccess to supply chain dataCost related to shippingCost related to return