普华永道：2024印度金融机构核心系统现代化：数字化转型的驱动力研究报告（英文版）（24页）.pdf

1、Core modernisation:Enhancing the digital transformation of financial institutionsSeptember 2024PwC Core modernisation:The end stage of facilitating digital banking2|PwC Core modernisation:Enhancing the digital transformation of financial institutions3|ForewordThe rapid adoption of digital technology

2、 in the financial services sector has changed the way customers interact with banks and other financial services providers.Banks serve a diverse set of customer segments,with a focus on experience,simplification,cost and compliance.Today,the availability of large corpus of data with digital public i

3、nfrastructure(DPI),adoption of cloud technology,availability of new age infrastructure and artificial intelligence(AI)has provided the right impetus for banks transform their customer experience delivery.India is a vast and diverse nation and providing banking services for such a large population is

4、 a tremendous challenge.To ensure smooth operations throughout the customer acquisition lifecycle,banks need to invest in multiple technologies and platforms which are critical for providing hassle free services.Core banking is one such technological platform which controls the entire banking servic

5、es ecosystem.Core modernisation has evolved as an important method for the digital transformation of both global and Indian banks.This thought paper delves into the need-impact-roadmap of core modernisation,its importance for banks and how it can help them in addressing customer needs,meeting compli

6、ance requirements and aligning with their business goals.We hope that you will find the paper to be an interesting and insightful read.Rajdeep SahaPartner,Financial Services AdvisoryPwC IndiaPwC Core modernisation:Enhancing the digital transformation of financial institutions3|PwC Core modernisation