1、RXAEU24RPRetailX Europe Top1000 360The best-performing retailers,direct-to-consumer brandsand marketplaces in Europe,2024999|July 2024WWW.RETAILX.NETIn partnership with:2|RetailX|July 2024RXAEU24RP 2024 3|RetailX|July 2024RXAEU24RP 2024 EUROPE TOP1000 2024|INTRODUCTIONContentsIntroductionWelcome to

2、the first RetailX Europe Top100 360.This report brings together two strands of RetailX research.The first is the Top1000,now in its ninth year of ranking ecommerce and multichannel retailers by performance.The second is the more recent 360 reports,which explore markets in the round,from the economic

3、 context for retail to retailer performance and how shoppers buy,or would like to buy.This report covers the 30 member countries of the European Economic Area plus the UK and Switzerland.Together,these markets represent a population of more than half a billion people,with relatively high incomes and

4、 reliable internet access.They live in an advanced market where digital is a priority and buying online a regular habit for many.Over the coming pages,we share valuable insights into what makes this a compelling market for retailers,brands and marketplaces,and what works for the leading retailers th

5、at do well here.We explore how customer expectations vary by region and by country,with a focus on key ecommerce markets within Europe.Our congratulations to all named in the RetailX Europe Top1000 2024,and especially to this years Elite:Apple,Argos,H&M,Ikea,Screwfix and Zara.Ian Jindal,CEO,RetailXS

6、trategic overview 04Extended company profile:Argos and Sainsburys 06The RetailX Europe Top1000 2024 08Category analysis of the Europe Top1000 18Measuring performance in graphics 19Elite and Leading retailers 20The Customer Value Chain 21The Product Value Chain 24The Operations Value Chain 27The Capi