1、Commercial Banking Top Trends for 2024Bridging todays challenges and tomorrows possibilities Following Accentures release of the Banking Top 10 Trends for 2024 report,we now take a closer look at the trends that we expect to shape commercial banking in the year to come.While many of the trends inter

2、sect,banks that focus on the corporate and small and medium business(SMB)sectors will also face some unique headwinds and tailwinds.IntroductionOptimizing for today,investing for tomorrowFor commercial banks,higher interest rates and resilient consumer spending in 2023 helped to shore up business le

3、nding and improve profitability.2024 is set to be a very different year,even if the global economy glides towards a much hoped-for soft landing.Leading banks are keeping one eye on the macroeconomic uncertainties and the other on how artificial intelligence(AI)and other emerging technologies are ope

4、ning new pathways to growth and profitability.Right now,operational and regulatory concerns are top of mind.Windfall gains from high net interest margins are eroding as commercial clients demand more yield from and security for their deposits.These gains may diminish further as inflation comes under

5、 control and interest rates are cut later this year.The commercial banking investment environment is clouded by the challenges that corporates worldwide face to optimize supply chains,navigate technological disruption and reimagine their workforce.Large commercial clients have shown less appetite fo

6、r borrowing and started to seek more security for their deposits.In the SMB sector,especially in Europe,the number of non-performing loans is rising as consumer spending dries up.Banks thus need to fortify asset quality.Having navigated the uncertainties of both the Global Financial Crisis and the p