1、Trust in AIActions and attitudesaround AI adoption d.22024 BSI.All rights reserved.Trust in AI:Actions and attitudes around AI adoption22024 BSI.All rights reserved.Contents3Foreword4Executive summary8Chapter one:Overview 9 Introduction10 Maturity Model11 Categories13 Results by country14 Results by

2、 sector15 Results by organization size17Chapter two:Analysis 18 Exploring the data19 Investment20 Adoption22 Confidenceand appetite23 Training25 Communication-internal26 Communication-external28 Safety and guardrails29 Progressing innovation30 Trust in AI31 Focus on building trust in AI32 Organizati

3、on size35Chapter three:Key takeaways38Appendix38 Maturity Model questions41 BSI products and services32024 BSI.All rights reserved.Trust in AI:Actions and attitudes around AI adoptionForewordSusan Taylor Martin Chief Executive,BSIThere are many questions associated with the ArtificialIntelligence(AI

4、)transformationsocietyis experiencing.One thing that is not in doubt is that AI will shape the future of society and the way in which organizations operate.At BSI,our belief remains that AI has the potential to change lives for the better,make a positive impact on society,and accelerate progress tow

5、ards a sustainable world.We also recognize that this will not happen automatically and that all of us have a role to play in establishing the guardrails to ensure AI is indeed a force for good.Organizations are at the heart of that.As our researchshows,manyareinvestingindifferentAI tools and excited

6、 about the prospect of how this technology will shape the future of work.It is instructive that three quarters of business leaders globally(76%)statethatorganizationswillbeatacompetitive disadvantage if they do not invest in AI.Equally,thefactthat84%agreethatemployeebuy-in is important for the succe