1、 Building a world of health around every consumer.2023 Annual Report Dear Fellow Stockholders:Karen S.Lynch President and Chief Executive OfficerOur more than 300,000 purpose-driven colleagues work every day to build a world of health around every consumer,improving outcomes,lowering costs and broad
2、ening access to quality care.We are bringing our heart to every moment of health for the people and communities we serve.In 2023,we made tangible progress to transform how care is delivered in this country,bringing together integrated health solutions that meet the needs of consumers.We advanced our
3、 strategy and strengthened our position for continued success in 2024.Delivering strong performance through a diversified portfolio Last year we successfully navigated a challenging environment while delivering on our financial commitments.We grew total revenues to approximately$358 billion,an 11 pe
4、rcent increase over 2022,and delivered adjusted operating income of$17.5 billion*and adjusted earnings per share of$8.74*.During the year,we generated$13.4 billion in cash flow from operations,demonstrating the power of our business model.This performance enabled us to return more than$5 billion to
5、stockholders through dividend payments and common stock repurchases.In the Health Care Benefits segment,we ended the year with nearly 26 million members,an increase of 1.3 million members versus the prior year,reflecting increases in the Commercial and Medicare product lines,including Individual Exc
6、hange business within the Commercial product line.We offered our Individual Exchange products in 12 states in 2023,and in 2024 we will expand to a total of 17 states.Our success was driven by compelling offerings that were strengthened by CVS Health assets,allowing us to create differentiated value