1、COMPLIMENTS OF:RETAILCOMMERCE 360JUNE 2024FULFILLMENT:SHIPPING&DELIVERYTRENDS The technology and strategies that aresaving costs whileboosting customerexperience.COMPLIMENTS OF:Copyright 2024 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.EDITORS NOTEWHERE THE ROBOT DOLLARS ARE GOIN

2、G 3WHAT RETAILERS WEIGH AS THEY INVEST IN ROBOTICS 7WHAT RETAILERS CAN DO WHEN DEFAULT FREE SHIPPING ISNT AN OPTION 18RETAILCOMMERCE 360SPONSORSWhere robotics and software can help with fulfillment in ecommerce 7How merchants can navigate challenges and choices in logistics 12 Copyright 2024 Digital

3、 Commerce 360&Vertical Web Media LLC.All rights reserved.2024 will go down as a year of iterations and expansions for technology and new programs in delivery and fulfillment.Much of this has been driven by efforts to reduce costs and increase efficiency,as have other moves across ecommerce and retai

4、l over the past year.For many retail chains,improving service has meant partnering with delivery apps.That can be seen in Home Depots expanded collaboration with Instacart.Meanwhile,Lowes has chosen to partner with DoorDash.Recently,Walmart expanded its own InHome delivery program to encompass areas

5、 of Southern California,Boston,Detroit,Minneapolis and Philadelphia that will put 10 million new potential shoppers within its areas of service.All of those retailers,particularly in the Mass Merchant and grocery categories,know that they need to compete with Amazon offering same-day options when po

6、ssible to retain customers.No one knows this as well as Walmart,which announced in June that drone service would appear for customers in the Dallas-Fort Worth area when they use Walmarts mobile app.That news followed Amazons announcement in April that it would expand drone service into Arizonas West