1、01ZTO Express(Cayman)Inc.2020 ESG ReportBringing Happiness to More People through Our ServicesZTO Express(Cayman)Inc.ESG Report0203About the ReportIntroductionThis annual Environmental,Social and Governance(ESG)report is published by ZTO Express(Cayman)Inc.,and it covers ZTO Express(Cayman)Inc.and i

2、ts subsidiaries.For readers convenience,ZTO Express,ZTO,the Company,and We are also used.Time frameThe time frame of this report is consistent with that of the Annual Report of ZTO Express(Cayman)Inc.,which is from January 1,2020 to December 31,2020,unless otherwise specified.ReferencesThe report wa

3、s prepared with reference to the Environmental,Social and Governance Reporting Guide(ESG Guide)of Main Board Listing Rules of Hong Kong Stock Exchange(HKEX),China CSR Reporting Guidelines(CASS-CSR4.0)by the Chinese Academy of Social Sciences(CASS),SDG Compass-the guide for business action on the SDG

4、s,and Sustainability Reporting Guidelines(GRI Standards)by the Global Reporting Initiative.Preparation processThe report was prepared with reference to the above-mentioned standards and followed the steps of peer comparison,information collection,information review,report writing,data review,managem

5、ent approval and report release,to ensure the completeness,materiality,authenticity,and balance of the report.DataAll data in the report were obtained from public data and ZTO Expresss statistics,which have been reviewed by relevant parties.Unless otherwise stated,the financial data in the report ar

6、e in RMB.Quality commitmentThe Company promises that the report does not contain any false records,misleading statements,or material omissions.Access to the reportThe report is available in an electronic format,which can be accessed in the Financial Reports section under the Companys Investor Relati