1、Excerpt from Gartner Business Quarterly 3Q23What Generative AI Means for Your Talent Strategyby Helen Poitevin and Pieter den HamerExcerpt from Gartner Business Quarterly 3Q23The accelerated investment in generative AI has unsurprisingly led to concerns about how this technology will affect jobs,inc

2、luding those once thought impervious to automation.Some roles will cease to exist,while many others will change radically,encompassing new tasks and requiring new skills.Faced with apotentially historic disruption,executive leaders should shape their talent strategies using anew framework for unders

3、tanding generative AIs impact on the workforce.AI applications have been affecting workers for years,but this time feels different.During the late 2010s,few executive leaders would claim publicly that layoffs were in any way due to investments in AI or automation.They would usually say they identifi

4、ed impacted staff,retrained them and shifted them to other roles.Today,however,as use of generative AI tools such as ChatGPT spreads rapidly,leaders are more willing to explicitly call out AI as one of the reasons positions will disappear whether the technology is truly the culprit or not.1,22Excerp

5、t from Gartner Business Quarterly 3Q23Assess Impact Within YourBusiness Context Generative AI will affect each organization differently.Executive leaders must consider their enterprises unique situation as they anticipate the effects of this technology(and AI more broadly)on the workforce.Most avail

6、able models for measuring automation risk from AI analyze only existing roles and estimate the potential for AI to replace current employees.While these models have merit,they omit two important factors in any executive leaders talent decisions:Demand drivers show whether your organization should sc